A00047
Type: B Origin: Assembly New York Comments: 0

Requires Utility Companies Maintain A Toll Free Number For Consumers To Call To Report Service Outages Which Shall Be Made Available 24 Hours A Day, 7 Days A Week.

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The bill mandates utility companies to establish and maintain a toll-free hotline for customers to report service outages. This hotline must be operational 24 hours a day, 7 days a week. The purpose is to ensure consumers have easy access to report service disruptions promptly, enhancing customer service and response times during emergencies.

Bill Activity

  • 2023-01-04: referred to corporations, authorities and commissions

  • 2023-05-10: amend and recommit to corporations, authorities and commissions

  • 2023-05-10: print number 47a

  • 2023-05-16: reported referred to ways and means

  • 2023-05-17: amend and recommit to ways and means

  • 2023-05-17: print number 47b

  • 2024-01-03: referred to ways and means

  • 2024-03-25: amend by restoring to original print 47

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