Wlf Consulting (Bill Feeney) Provides Essential Services For The Operation, Maintenance, And Optimization Of The County’s Ibm Mainframe Platform, Which Is Foundational To Property Tax Calculations, Distributions To Taxing Entities, Property Divisions, Payments, Refunds, Adjustments, And Supports Property-Related Applications Across The County. Wlf Consulting Is A Crucial Resource When Developers Encounter Challenges, Ensuring Secure Resident Data And Consistent Support. Mainframe Support Services Provided By Wlf Consulting Include •Technical Reviews For Upgrades, System Optimization And Automation Efficiencies. •Quality Assurance Consisting Of Technical Planning, Assessing, Testing, Troubleshooting And Diagnosing Complex Issues. •Planning And Coordination Of Hardware And Software Upgrades So Business Impacts Are Negligible. •Mainframe System Documentation, Sop’s, Technical Specifications, System And Security Analysis Reporting, Archiving And Training. •Coordination Of County Business Need Requests And Managed Services Technical Resources Based On Institutional Knowledge, Policies, And Procedures. Hennepin County Has Been Utilizing Wlf Consulting’s Recognized Expertise In It Mainframe Infrastructure Support And Planning Since 2009. Extending The Agreement With Wlf Consulting Will Continue To Provide Critical Mainframe Support To The County. This Request Has Been Reviewed And Approved By The Office Of The Hennepin County Cio. Recommendation Recommendation From County Administrator Recommend Approval
10/29/2024: Board Of Hennepin County Commissioners
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