Royal Caribbean Blog

The author, a long-time Royal Caribbean cruiser, decided to try Norwegian Cruise Line for its unique itineraries but ultimately found the experience disappointing. Despite being excited about new destinations and all-inclusive offerings, the constant last-minute itinerary changes, missed ports, disorganized operations like immigration and tendering, and lackluster entertainment on Norwegian cruises led to frustration and a loss of trust in the cruise line. The author highlights issues such as bait-and-switch tactics with itineraries, poor communication about changes post-final payment dates, chaotic embarkation and disembarkation processes, and overall dissatisfaction with the cruise experience. These experiences have led them to reconsider future sailings with Norwegian Cruise Line and return to Royal Caribbean and Celebrity Cruises due to their perceived reliability and trustworthiness in delivering consistent cruise experiences.

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